Monroe, WA - Official Website

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Annexation

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1. Does denial of an annexation affect whether or not a development can continue?: In the event of a denial, a developer will not be allowed to access the City’s sanitary sewer system, which may impact future developments. However, those developments currently under construction are generally grandfathered by “no protest” agreements that allow access to sewer if the developer signs a contract assuring that they will not oppose any future attempts at annexation.

2. What about zip codes? Will they change?: Zip codes are not affected by annexation.

3. What about schools?: There is no effect on schools. School district boundaries are independent of city boundaries.

4. What about homeowners insurance?: In most instances, homeowners insurance rates have been observed to stay the same or decrease slightly. Rates vary between companies and individual insurance plans, so check with your insurance agent to determine the effect on your home owners insurance premiums.

5. What about auto insurance?: No effects have been reported or observed. Most insurance companies base auto insurance rates on zip codes and an individual’s driving record, not city limit boundaries.

6. What about voting? Can I still vote for County Commissioners?: You can still vote for the Snohomish County Commissioners even if you are annexed. You will be also be able to vote in the elections for the seven Monroe City Council positions and the Mayor.

7. What's this about better access to local elected officials?: In the City of Monroe, there are eight elected officials, including the Mayor and seven council members, for 19,250 residents. This means there is an elected official for approximately every 2,400 residents in Monroe. In contrast, there are five County councilmembers for 818,700 County residents. That means there are 163,740 people vying for each County Councilmembers attention. Source: Washington State Office of Financial Management: April 1, 2019 Annual Population Projections.

8. Can I help guide local decisions?: Yes. Annexation would give new City residents a voice in the government of the larger community in which they live. Annexation means new residents will be able to vote on tax increase requests involving emergency services and elect City Council members. Additionally, you would be eligible to be on Monroe’s boards and commissions, including the Planning Commission, the Civil Service Commission, the Economic Development Advisory Board, and the Park Board.

9. My well water is great and I have a fairly new septic system. Am I required to hook up to city water and sewer?: Homeowners with private septic systems can keep their septic system until the end of its useful life. If, or when, the septic system fails (some do, some don’t), residents would then be required to hook up to the city’s sanitary sewer line, if, and only if, the home is within 200 feet of the sewer line.

10. What about my livestock?: No problem. You can keep your farm animals; they will be “grandfathered.” In fact, certain livestock are actually allowed outright on lots with an area of more than 20,000 square feet.

11. Can I burn my tree limbs and yard debris if I am annexed?: Outdoor burning is not affected by annexation. State law has prohibited outdoor burning in urban growth areas and cities since 2007.

12. Will the City pay the electric bill for the street lights in my neighborhood?: The City will take responsibility for the maintenance and electricity costs for County owned streetlights that are in the right-of-way and are up to current City standards.

13. How would police services be different?: Responsive and effective local public life and safety services are essential to the health and well-being of our community. After annexation, the Monroe Police Department will expand its coverage to those areas annexed. The City of Monroe has over four times as many officers per thousand residents as Snohomish County. The City of Monroe provides 1.7 commissioned officers per thousand residents. Snohomish County provides 0.4 commissioned officers per thousand residents. Source: Crime in Washington: 2018 Annual Report, Washington Association of Sheriffs and Police Chiefs.

14. How would fire services be different?: New City residents will continue being served by Snohomish County Fire District 7. Fire District 7 is a trusted emergency services provider for residents and businesses in Monroe; these strong relationships will continue under annexation.

15. How do I get additional information?

Please contact the Monroe Community Development Department at (360) 360-794-7400.

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Building Department

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1. What is the difference between the International Building Code (IBC) and the International Residential Code (IRC)?

The main difference between these two codes is that the IBC can be used to design any building or structure. The scope of the IBC states that its provisions apply to the "construction, alteration, movement, enlargement, replacement, repair, equipment, use and occupancy, location, maintenance, removal, and demolition of every building or structure or any appurtenances connected or attached to such buildings or structures."

The IRC has a scope that is limited to one and two-family dwellings and townhouses not more than three stories in height with a separate means of egress and their accessory structures, open on at least two sides.

2. What building codes are enforced in the City of Monroe?

The building codes enforced in the City of Monroe include:

2015 International Building Code and Amendments - Chapter 51-50 WAC
2015 Accessible and Usable Buildings and Facilities - Chapter 51-50 WAC
2015 International Existing Building Code - Chapter 51-50 WAC
2015 International Residential Code and Amendments - Chapter 51-51 WAC
2015 International Fire Code and Amendments - Chapter 51-54 WAC
2015 International Mechanical Code and Amendments - Chapter 51-52 WAC
2015 International Fuel Gas Code and Amendments - Chapter 51-52 WAC
2015 Uniform Plumbing Code and Plumbing Standards - Chapter 51-56 and 51-57 WAC
2015 ICC Energy conservation code with state amendments

The City of Monroe has local amendments to these codes MMC 15.04. The State Building Code Council has statewide amendments SBCC.

3. Is a permit required to build a storage shed at my house?: If the shed is one story and has a roof area that measures less than 200 square feet and is an accessory structure to a one- or two-family dwelling, then a permit is not required. However, there are still specific setback requirements from the property line. For the specific setback requirements contact the Planning Department at 360-863-4513.

4. What do I need to know before I hire a contractor?: If you intend to hire a contractor please review the information provided on the Washington State Department of Labor and Industries website.

5. Do I need a permit to build a deck?: Per IRC 105.2 decks not exceeding 200 square feet in area, that are not more than 30” above grade at any point, are not attached to a dwelling and do not serve the required egress door per IRC Section 311.4 are exempt from permit.

6. How do I schedule an inspection?

Beginning January 2, 2020 you can schedule Building, Public Works and Fire Department inspections online through our website. We will continue to offer our 24-hour voicemail system by calling 360-863-4545 ext #1 for building to schedule an inspection. Inspection requests must be made by 4:00 p.m. to be scheduled for the next day. Leave your name, contact phone number, site address, permit number, type of inspection, and am or pm* request. When pouring concrete, please specify the time of the pour.

All permits and approved plans are required to be on-site at the time of the inspection. All inspections must be called in, even if there is a Special Inspection Agency conducting the inspection.

*am - requests between the hours of 8:30 am and 12:00 noon

*pm - requests between the hours of 1:00 and 3:30 pm

7. What is the design criteria in Monroe?: For information on design criteria for Monroe please visit the "Building" page and click on this link for more information.

8. What do I need to do if I want to add onto my house?: First, you will want to verify height restrictions, setbacks from property lines and allowable lot coverage with the Planning Department @ 360-863-4513. The Building Department will then assist you in determining what types of permits will be required and the submittal requirements. Please call the Permit Division at 360-863-4501.

9. Where may I access building permit applications?: You may download permit applications from the Permit Applications page, stop by City Hall, or call the Permit Division at 360-863-4501 and the application package may be sent to you.

10. Where do I get an electrical permit?: Electrical permits and inspections are processed by the WA State Department of Labor and Industries.

11. May I pay extra to expedite my permit?: The City of Monroe does not currently offer this service.

12. Do I need a permit to build a fence?: Yes, a fence permit is required. Please call the Permit Division at 360-863-4501 for more information. There is no fee for a fence permit.

13. Do I need a building permit to install a swimming pool or spa / hot tub at my house?: If the pool or spa / hot tub is a minimum 24” or deeper, a permit is required. The plans submitted for the pool or spa/hot tub must also include details on the required barrier. For more information please contact the Building Department at 360-863-4527.

14. May I get copies of the plans for my house?: The City of Monroe follows the Washington State Retention Schedule. Residential plans are destroyed 90 days after final occupancy. For public records, you can request them at this link.

15. May I start work before my permit is issued?: Work on a project may not begin before the proper permits are obtained and the permit(s) and approved plans are on site. Work commencing prior to permit issuance is subject to double fees equal to permit and plan review fee Table 1-A and Table 103.4.2(A).

16. May I do the work myself or do I need to hire a contractor? What if I am a tenant and want to do the work myself?: After obtaining the proper permits any person may work on their own property, whether they occupy the property or not. Owners of commercial properties may use their own employees to do maintenance, repair, and alteration work on their own properties. A tenant may work on their tenant space with permission from the owner. See RCW 18.27.090 for more information.

17. Does the city have a Basic Plan program for residential?: Yes, the city offers a Basic Plan program once the original plan has been approved. For more information on this program, you can find the details here.

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COVID-19

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1. Is City Hall open?

City Hall is closed through May 4, 2020 per Governor Jay Inslee’s "Stay Home, Stay Healthy" Proclamation. Most services can still be provided to the public as staff works remotely. A staff directory, including email addresses, can be found here.

Community Development
360-863-4501
Building and Engineering submittals and general permitting questions: building@monroewa.gov
Land Use submittals and general permitting questions: landuse@monroewa.gov

Utility Payments
Use dropbox
Pay by phone 360-794-7400 (no additional fee)
Pay online monroewa.gov/pay (no additional fee)

Municipal Court
360-863-4548
court@monroewa.gov

2. How can I reach someone at City Hall?

Our numbers are: City Hall (360)794-7400 Police Department (360)794-6300 Municipal Court (360)863-4548

For police or medical emergencies, continue to call 9-1-1. If you need to make a non-emergency police report or to speak to an officer, please call 425-407-3999.

3. Can I apply for my passport?

The City of Monroe will not be processing passport applications at this time. We will be evaluating these services on a weekly basis. Please check the City’s website and Facebook page for updates.

Many passport renewals, including name changes, can be done through the mail, and do not require you visit a passport acceptance facility. Please visit the U.S. Department of State website for applications and additional information.

4. Will my water be shut off?

The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:

The City will not shut off water services for the month of March.
The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the front door of City Hall.
Over the phone credit card fees are currently being waived for utility payments.
The City will work with customers who may fall behind on their utility bills to set up a payment plan (payment plans during March will not count toward the aggregate allowed per account). For further information, please call 360-794-7400.

The following organizations are available to assist our most vulnerable utility customers:

Salvation Army 425-259-8129

Sky Valley Food Bank 360-794-7959

Take the Next Step 360-794-1022

St. Vincent DePaul 425-355-3505

Volunteers of America 425-259-3192

5. Mayor Thomas issued a Proclamation of Emergency. What does that mean?

By issuing this Proclamation, officials can assure the City of Monroe has the tools in place and is ready to take appropriate actions quickly, when needed, to protect the health and safety of the community.

It allows the City to react quickly to developments in this fast-moving, fluid situation.

It allows the City to waive competitive bidding requirements to procure supplies and make other necessary expenditures quickly without going through the usual time-consuming bidding procedures.

It allows the mayor to exercise civil emergency powers by issuing orders, directing City personnel, services and equipment, and taking additional acts necessary to the manage this emergency.

6. How can I pay my water bill?: We are asking all residents who need to make payments to Monroe City Hall, the Police Department, or the Monroe Municipal Court, to please make them by mail or over the telephone. Service charges associated with telephone payments will be waived until further notice. Utility and permit payments can be made on the City’s website.

7. Can I get my fingerprints taken?: Fingerprinting services are temporarily suspended. The City of Monroe will not be performing any fingerprinting services at this time. We will be evaluating these services on a weekly basis. Please check the City’s website and Facebook page for updates.

8. Can I apply for a concealed pistol license?

First time CPL applications that do require fingerprinting will not be accepted at this time.

CPL Renewals do not require fingerprints and will be accepted via mail unless expired over 90 days. Please mail your completed application (PDF), a copy of your driver’s license, and a check for payment to the Monroe Police Department, 818 W. Main St, Monroe, WA 98272. The fee is $32 for renewal, $42 for a late renewal, and $3.75 extra for lamination.

CPL applications may be sent online through the Snohomish County Sheriff’s Office but keep in mind they are overburdened since many agencies are not currently fingerprinting.

9. Is garbage service affected?

From Republic Services:

Effective Tuesday, March 24, 2020

Residential:

Due to health concerns for the public and our drivers, we will only collect trash stored in Republic carts or personally owned cans. Extra trash must be bagged or stored in an additional cart or can.
If you have extra recycling or yard waste, it must be in a cart or can. We will not collect any loose/bundled/bagged material outside a cart or can.
In addition, we are suspending all bulky waste collections until further notice.

For up-to-date information, please visit Republic Services of Washington.

10. Is the Court open?

The court office is currently closed to any walk up customers. Most court hearings have been cancelled. The exceptions are the in custody calendar via video, and arraignments for DUI/Physical Control/Assault 4 DV/Violation of a Protection Order. These case types will remain set for arraignment on next available calendar.

For complete details, please read the Monroe Municipal Court Administrative Order in the matter of Emergency Response to COVID-19 and Threat to Public Health (PDF).

Still have questions? Give us a call at (360) 863-4548.

11. Are building permits being accepted?

Based on current State and Federal guidance, and the City’s response to COVID-19, portions of our operations have been modified to accommodate our staff and the community. We will reassess the situation after April 1, 2020.

Permit Processing and Review:
Staff is working both remotely and in the office to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email building@monroewa.gov.

Inspections:
City of Monroe building inspections will be limited effective Wednesday, March 18, 2020.

Updated inspection hours:

Monday: 9am to 12pm and 1pm to 3pm
Tuesday: 9am to 12pm and 1pm to 3pm
Wednesday: 8am to 12pm
Thursday: inspections will not be scheduled
Friday: inspections will not be scheduled

We will reassess these hours after April 1, 2020.

If your inspection involves work in an occupied home or work area, and inspection is not time sensitive, please consider postponing your request for a later date. This may apply to replacement of water heaters, furnaces, fireplaces, or other inspection types.

Please be aware that inspections may be canceled or postponed at the inspector’s discretion if there are any health concerns regarding exposure to sick or symptomatic customers.

Thank you for your understanding.

12. Can I schedule a building inspection?

City of Monroe building inspections will be limited effective March 18, 2020.

Current inspection hours:

Monday 8am-noon
Tuesday 8am-noon
Wednesday 8am-noon
No inspections will be scheduled on Thursdays or Fridays

We will reassess these hours after April 1, 2020.

Please do not request inspections for work that is inside an occupied home or building in which occupants are displaying symptoms of illness, are currently sick, or have been sick within the past 14 days. If your inspection involves work in an occupied home or work area, and inspection is not time sensitive, please consider postponing your request for a later date. This may apply to replacement of water heaters, furnaces, fireplaces, or other inspection types.

Please be aware that inspections may be cancelled or postponed at the inspector’s discretion if there are any health concerns regarding exposure to sick or symptomatic customers.

13. How can I pay my ticket?

We are not accepting payments in person at this time.

Payments can be made using the following methods:

Dropbox: the dropbox is located outside the main entrance of City Hall at 806 W Main Street, Monroe, WA 98272
Phone: you can make a payment over the phone by calling the Municipal Court at (360) 863-4548.

14. Will my court date be rescheduled?

That depends.

Traffic Infraction Hearings:
All traffic hearings scheduled between March 16, 2020 and April 24, 2020 requiring a personal appearance are stricken and cases will be reset to a calendar after April 24, 2020. New hearing notices will be mailed by the Court. Hearings currently calendared for appearance on a written by-mail statement pursuant to IRLJ 3.5 will continue to be heard. The time for hearing provisions as set out in IRLJ 2.6 are suspended. Anyone who receives a notice of infraction is still required to respond to the notice of infraction within fifteen (15) days of the date the notice is personally served or, if the notice is served or, if the notice is served by mail, within eighteen (18) days of the date the notice is mailed.

Criminal Hearings:

Arraignments: Arrainments for DUI/Physical Control, Domestic Violence and Violation of Court Orders will continue to be heard. All other arraignments will be continued until after April 24, 2020. New hearing notices will be mailed by the Court. The Time for Arraignment provisions of CrRLJ 4.1 are suspended until further Order of the Court.
All criminal motions currently calendared are stricken and may be re-noted after April 24, 2020. The Court may consider Motions to Quash bench warrants ex-parte and waive quash fees.
All criminal cases currently pending are continued until after April 24, 2020. New hearing notices will be mailed by the Court.
All Jury Trials currently calendared are continued to a trial term after April 24, 2020.
The Court will continue to hear in custody cases as necessary to preserve defendants’ constitutional rights.

For complete details, please read the Monroe Municipal Court Administrative Order in the matter of Emergency Response to COVID-19 and Threat to Public Health (PDF).

Pursuant to the authority given this Court through Washington State Supreme Court Order No. 25700-B-602 and GR29, this Emergency Order is effective March 16, 2020 and shall remain in effect unless renewed, modified, or rescinded by the Monroe Municipal Court Judge. Please read the complete Administrative Order for scheduling details of traffic infraction hearings and criminal hearings.

15. Are parks open?: Playgrounds/playground structures are closed through April 30, 2020. The health and safety of our community is our top concern, and we are doing our part to help contain the spread of this virus. We are making daily assessments based on Public Health’s guidance, and we will do our best to communicate any changes in our operations as quickly as possible.

16. Is the Senior Center open?

Monroe Community Senior Center has decided out of an abundance of caution to close. At this point we will follow the school district closures, which are scheduled through April 24.

We will reassess and re-evaluate on a regular basis and keep you updated.

Community Breakfasts on March 21 and April 18 are cancelled.

Our Annual Auction is postponed until October 10, 2020.

Sack lunches are available at the front door Mon-Fri from 12:00-12:30pm.

Although MCSC has no confirmed cases of COVID-19, this will limit exposure to our participants.

We will continue to provide essential transportation for the time being. For information on the signup process, Call 360-794-6359. MCSC will be busy strategizing on ways to continue to provide critical services in a way that protects the health of our members, staff and volunteers.

For up-to-date information, please visit: Monroe Community Senior Center

17. Why are schools closing?: On March 12, Governor Inslee announced a mandate that all public and private schools in King, Snohomish and Pierce counties close from March 16 through April 24. Therefore, Monroe schools will be closed through April 24, 2020. Visit your school district’s website for more information.

18. Are Boards and Commissions still holding their regular scheduled meetings?: All Board and Commission meetings are cancelled through March 31, 2020. We will reassess this after that time and provide an update.

19. Do I report for jury duty?

Jury service is cancelled through April 24, 2020, and will be continued to a trial term after April 24, 2020.

Questions? Call the Municipal Court at 360-863-4521.

20. Are Land Use applications being accepted?

Thank you for your understanding.

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Customer Service

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1. Who do I call for other utilities?: Electric: PUD (425) 783-1000; Natural Gas: Puget Sound Energy (888) 225-5773; Solid Waste: Republic Services (800) 942-5965

2. Who do I call regarding train crossing malfunctions or safety issues?: Burlington Northern Santa Fe (BNSF), (800) 832-5452

3. Where do I pay traffic and parking infractions?: Monroe Municipal Court, 806 W. Main Street, Monroe, WA 98272. (360) 863-4548

4. Are pet licenses required in the City?: Yes. Licenses for dogs and cats are available HERE with proof of rabies vaccination. There is a $15 annual fee for each altered pet (spayed/neutered), and a $30 annual fee for each unaltered pet. Contact the PD—(360) 794-6300.

5. Are door-to-door sales permitted in the City?: Yes, with a permit. Contact Amy Bright at (360) 863-4533 or abright@monroewa.gov.

6. Do I need a business license?: Business licenses are required if your place of business is within the City limits. Refer to www.monroewa.gov/bl. Contact Amy Bright at (360) 863-4533 or abright@monroewa.gov with Business Licensing Questions.

7. How do I register to vote?: Mail-in forms are available at the School District Office, the Library, and at the Fire Department.

8. How do I find out about City jobs?: Information about City job openings can be obtained HERE, on Comcast channel 21, or by calling Human Resources at (360) 863-4523.

9. How do I report a pot hole or other unsafe street condition within the Monroe City limits?: Call Public Works at (360) 794-6100 during regular business hours, or go online HERE. Call 911 after normal business hours to report any situation that is an emergency such as a fallen or missing STOP sign.

10. How do I report a street light out?: Call Snohomish County PUD at (425) 783-1000 during regular business hours. You will need to provide the address of the pole and the pole number.

11. Are permits required to build a fence in the City?: Yes. A fence permit is required. Information and applications can be found HERE. Please contact Leigh Anne Barr, Permit Technician at labarr@monroewa.gov for information on the process. There is no charge for a fence permit.

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Human Resources

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1. Can I apply for a position at any time?: The City of Monroe only accepts applications for open positions; that is, any position which has been advertised to the public for which we are actively recruiting. General applications are not accepted to keep on file unless the position is open.

2. How will I know what jobs I'm qualified for and when to apply?: We have job announcements located in our reception area and on our website for current open positions. The city also advertises open positions through local and regional newspapers. The job announcement contains information on duties, examples of work performed, employment standards, and special qualifications that may be required for the position.

If you find a position you are interested in, the next step is to fill out a job application form. All open positions require a City of Monroe Application and you must be certain your application is received at City Hall by the closing date. You may either come by City Hall to pick up an application, call to request an application be mailed to you, or send an email to the Human Resources Department.

3. Can I submit a resume in lieu of filling out an application?: In order for your application to receive the consideration it deserves, it is very important that you fill out the application completely, even if you attach a resume. Do not state "see resume" when asked to describe your responsibilities and experience. Your qualifications will be evaluated on the basis of the information you provide on the application.

If you need more space to describe your work experience and qualifications, continue on a separate sheet of paper. An application supplement may be included with the application with specific questions relating to the position. Please answer the supplement completely and be sure it is attached to your application when you return it.

4. If I've previously completed an application, will I automatically be considered for other positions?: You must submit a separate application for all positions you are interested in. You may submit a copy of your application if you prefer, but remember that your application is evaluated on how well your training and experience match the particular position for which you are applying. A "master" application might not do you justice in every case. All job applications we receive are kept on file for three years.

5. What should I do if my address or phone number changes?: Notify Human Resources immediately. We will make the necessary changes to your records. If we are unable to contact you because you have moved or changed your phone number, your name may be withdrawn from further consideration.

6. What happens after I file my application?: Human Resources and the department director or designee will review all applications after the closing date for the position. Each application is given careful consideration and because of the large volume of applications we generally receive, this takes time. We realize it can be frustrating to wait to hear back from us, but please be patient and give us time to be thorough.

7. What are the steps or stages of the selection process?: The steps of the selection process may vary depending upon the position. For example, application screening and selection interviews may be all that is required. On the other hand, you may be required to pass a written exam. A performance test may be required for a position requiring certain skills, such as typing.

For other positions you may be required to participate in an oral board examination. Decisions about the selection process (whether or not testing will be required) are made by the Human Resources Department and the department director or designee when the position opens.

8. If a test is given, does everyone who applies take the test?: Before any decision is made regarding who should be invited to test, each application is reviewed based upon the requirements of the position. Only those candidates whose experience and training most closely match the city's requirements for the position will be invited to take part in the competitive testing process.

If you are not called in for testing, don't be discouraged, the competition can be tough! If you are called in to test and if you meet the required standards, you will be contacted to schedule an interview. If you do not meet the required standards of the test, you will also be notified, usually by mail. In some cases, applicants selected to interview will go through that process first and then the finalists go on to the testing process.

9. What should I do if I am called for an interview?: Be certain that you know where and when you are to report. If you are unable to keep your appointment, please notify Human Resources as soon as possible. Often times we can accommodate a change in the schedule.

10. Does Human Resources do the interviews?: No. In fact, Human Resources is often not involved in the final selection decision. The city's objective is to hire the best person for the position. Human Resources recruits, screens, and assists with testing applicants based upon the requirements for the position.

Because individual jobs differ, supervisors and managers in the department where the vacancy exists are in a better position to evaluate each candidate's suitability for the particular job. Human Resources may sit in on the interview process, provide feedback to the manager or supervisor and also meet with the final candidate to answer questions pertaining to benefits, policies, culture, etc.

11. What about Civil Service positions?: Police are the only Civil Service positions the city has. For more information, please visit National Testing Network. National Testing Network provides a convenient and flexible method for individuals to apply and test for public safety positions such as police officer, deputy sheriff, firefighter, corrections officer, and others.

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Main

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1. How do I contact a city/county department?: Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?: Use the FAQs module to easily find answers to the questions you ask the most.

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Parks & Recreation - Park & Facility Reservations

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1. Are boats allowed on Lake Tye?: No gas-powered motors of any size and no electric motors in excess of 1 ¾ HP, including model boats, are allowed on Lake Tye, unless otherwise approved by a special event permit. MMC.9.28.110.

2. Are dogs welcome in any parks?

Dogs are welcome in our parks; however, the following rules apply to ensure a great experience for all:

Dogs must be under control at all times by leash or verbal command
Dogs are not allowed in lakes, streams, playgrounds or athletic fields
Dog’s waste must be picked up and disposed of in trash receptacles. Dog waste bags are available at most parks and trailheads.

Wiggle Field is a designated area where your dog can freely run at-large with others but please observe Wiggly Field rules.

3. Are there guidelines and rules for a special event?: Yes, please refer to our special event application here for more information.

4. Are there rules the City of Monroe’s parks?: Yes please click here for a list of our rules.

5. Do I need insurance for a special event?: The city may require you to provide commercial general liability insurance in a minimum amount of $1,000,000 per occurrence with the city named as an additional insured on the policy for the duration of the special event. If insurance is required, you will have to provide the city with a certified copy of the policy naming the city as an additional insured.

6. How deep is Lake Tye?: The Lake Tye water level fluctuates by approximately 3 feet seasonally. A bathymetric survey was done on the south half of the lake in 2012. At that time, the lake at its deepest point was approximately 29 feet. Certified city staff consistently monitors water levels to ensure the proper functioning and environmental health of the lake.

7. How do I obtain a permit for my special event?: Submit a completed Special Event Application to the city for approval, 90 days in advance of the proposed event.

8. How do I rent a gazebo or covered area?: To guarantee a spot in a gazebo or for a covered area, you need to reserve them by contacting 360-863-4559. If there is not a reservation then it is first come first serve.

9. How much will a Special Event Permit cost overall?: This depends on the type of special event. All special events will require a non-refundable application fee and fees to provide special city services necessary for public health, safety, and welfare may be identified through the review process. For example, additional fees may be required to provide traffic control, emergency services, sanitation, etc.

10. Is camping available at any of the city parks?: No, however there are several different campgrounds in our area, including: Eagle Park RV Park, Flowing Lake, The Evergreen State Fairgrounds Campground and Thunderbird RV and Camping Resort.

11. What are the park hours?: City Parks are open daily from dawn to dusk.

12. What are the reasons for denying Special Events Permits?: Permits for special events protected under the First and Fourteenth Amendments are subject to reasonable exercise of public control or limitation in the interest of public health, safety, morality, and welfare.

For all other permits, applications will be denied if the proposed activity disrupts traffic beyond practical solution; interferes with access to fire stations and fire hydrants; causes undue hardship to surrounding residences or businesses; requires the diversion of so many public employees that service is denied the public at large; endangers the public health, safety, or welfare; or the applicant fails to provide complete and accurate information or comply with the terms of the permit; is unlawful, or fails to comply with applicable legal requirements.

13. What are the requirement for being able to fish at Lake Tye?: Although fishing is allowed year-round, you must have fishing license per the Fish & Wildlife guidelines.

14. What can I do if I feel my permit has been unfairly denied?: You may appeal to the City Council by filing written Notice of Intent to Appeal within three business days of notification of denial of permit.

15. What else should I consider as I apply for this permit?: Depending on the scope of your proposal, you may be required to make arrangements for notification to affected businesses, residence, sanitation facilities, barricades, electrical inspections (by the State Department of Labor and Industries), county health department inspections, first aid stations, traffic control, etc. City staff will assist you in identifying these needs. However, the applicant has sole responsibility for obtaining required permits and complying with the city's special events ordinance.

16. What is a special event?: A special event is defined as any kind of activity that is out of the norm for activities typically occurring in the area where the event is proposed to take place, or an activity that may impact public places, areas or facilities. For practical purposes, this includes, but is not limited to, parades, fun runs, art fairs, bicycle runs, car shows, and triathlons. Events involving 30 or fewer people are usually exempt from this permitting process, but please check with the City to be certain.

17. What is the Distance of the cement walking/run loop around Lake Tye?: One lap is equal to 1.63 miles. 2 laps around the loop is equal to the distance of a 5k.

18. What is the Distance of the parameter cement walking/run loop around Skykomish River Park?: One lap is equal to .75 miles.

19. When do I pay the fees?: All fees are to be paid prior to the issuance of the permit unless otherwise provided in the conditions for approval. A performance deposit, based on estimated costs, may be required.

20. Why do I need to apply for a permit for my special event?

You need to apply for a special event permit:

To assure that an activity meets legal requirements of the use of public rights of way
To enable the city to ensure that adequate services such as public safety, traffic control, and sanitation are scheduled
To alert the city to any unusual event that should be known to the providers of the emergency services

21. Why is the mesh fencing at Wiggly Park removed each year?: The mesh fencing is removed each year between the months of October – April due to annual flooding. This particular fence was designed to withstand the damage of annual floods.

22. Who is responsible for the Lewis Street Boat Launch?: Lewis Street Boat Launch is owned and maintained by Washington Department of Fish and Wildlife.

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Permit Division

Show All Answers

1. How can I tell whether a permit is required?: Generally speaking, a permit is required if you are starting a new construction project, remodeling and/or planning to change the footprint of an original structure, changing the roof pitch, or making any structural changes. It's better to assume that you need a permit and check with the Permit Assistance Center rather than proceed on a project and find out later that it is not in compliance. Please feel free to contact us if you have questions at 360-863-4501.

2. How do I know what the submittal requirements are?: Every permit application includes a list of submittal requirements. You will see those requirements when you open the application PDF. You can view them here Permit applications.

3. Do I need a permit to put an irrigation system in my yard?: Irrigation systems are required to have backflow protection. A plumbing permit is required to install a backflow prevention assembly.

4. Do I need to make an appointment to apply for a permit?: An appointment is not necessary to apply for paper permits; however, it is preferred to ensure staff is available. You can also apply for permits on line here . Please call the Permit Division at 360-863-4501 if you need further assistance or for more details.

5. How much will my permit cost?: The City of Monroe Fee Resolution can be found on the City of Monroe’s website at this link. You may also call the Permit Division at 360-863-4501 or email building@monroewa.gov.

6. Where can I get the status of my permit?: You may call the Permit Division at 360-863-4501 for status updates.

7. What are the mitigation fees that will be associated with my permit?: For information on mitigation fees, view the City of Monroe Fee Resolution or call the Permit Division at 360-863-4501.

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Planning & Zoning

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1. How do I find out what my property is zoned?: The current Zoning map can be found here in PDF format. This will allow you to zoom in to the specific property you are searching for. If you need further assistance, you can contact the Planning Department at 360-863-4513.

2. Where can I get a copy of a map showing my property?: For property maps and data, you can access that information on the Snohomish County Assessor's web site at https://www.snohomishcountywa.gov/5167/Assessor

3. Can I run a business out of my home?: A home business, also defined as a Home Occupation in the Monroe Municipal Code, does have certain criteria required to be met before a business can be approved. For more information, you can find the code section here .

4. Where do I apply for a business license?

If you are conducting business within the Monroe city limits and your gross earnings exceed $2,000.00 per year, you will need to register your business with the City of Monroe. The City of Monroe and State of Washington Business Licensing Service are involved in a combined licensing one-stop system that allows you to obtain state and city licenses at the same time. You will receive a master license from the state, showing your city general business endorsement.

State of Washington Business License Application - includes Monroe General Business License.

The fee for a Monroe license is $50 plus a $19 state fee - paid to the Business License service during the State application process.

5. What are my setbacks?: For property setbacks and additional information on a specific property, the Monroe Municipal Code, Chapter 22, outlines that in the bulk requirements. You can contact the Permit Division at 360-863-4501 to determine what zone your property is located in as that is what will determine your setbacks.

6. How do I get a Sign Permit for my business?: Sign permit applications are located here.

7. Can I subdivide my property?: When inquiring about subdividing your property, the City of Monroe recognizes that citizens may have questions relating to several various departments within the city. A Pre-Development meeting provides you an opportunity, early in the planning stage, to meet with Development Review representatives who will assist you with preliminary direction regarding your proposed project. Per Title 22 of the Monroe Municipal Code, permit Types I & II are encouraged to attend and permit Types III & IV are required to attend the Pre-Development meeting. To determine which category your project may fall under you can contact the Planning Division at 360-863-4513. From there, upon completion of the Pre-application checklist, along with documents to support your project, you can call the Permit Division at 360-863-4501 and staff will assist you in scheduling a meeting.

8. How do I find out what my neighbor is planning on doing with their property?: For questions and status of current projects and/or project updates, please feel free to contact the Permit Division at 360-863-4501.

9. How do I find out about Covenants?: When a subdivision is filed for recording with Snohomish County, a copy of the Covenants are filed along with it. You can find them and request copies at the Snohomish County Public Records Department.

10. Where can I get a Zoning Map?: The adopted zoning map can be located here on the city's website.

11. Can I find Maps on the city's web site?: Yes, current Land Use maps can be found here

12. How can I get a comment submitted on a project?

There are several ways that you can submit comments on a project:

Attend the public meeting and make comment at the meeting.
Submit your comment in writing and send it to:
Monroe Planning Department
806 W Main St.
Monroe WA. 98272
Email your comment (each project will have an email address attached to it to send comments to).

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Police

Show All Answers

1. When should I call 9-1-1?

If there is an immediate emergency threat to life or property, DIAL 9-1-1:

Any urgent/emergent medical or fire situation
Any in progress crime, suspicious activity, or any time a person fears for their safety or the safety of others
For Non-Emergencies, call 425-407-3999
- Such as a non-violent crime that occurred earlier and there is no suspect information
- On-line crime reporting is available at www.mycrimereport.us
- Situations where emergency services personnel are needed but there is no immediate danger to life or property
- A found pet or property
- Illegal firework complaints
When you don't know or are in doubt, do not try to determine if you have an emergency, call 9-1-1 and let the dispatcher assist you.
When you call 9-1-1, be prepared to answer the call-taker’s questions, which may include:
- The location of the emergency, including the street address and/or landmarks
- The phone number of calling party
- The nature of the emergency
- Details about the emergency; such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person requiring urgent medical attention.

2. When should I contact the Police Department?

Contact the Police Department when you:

Need to find the status of a case report
Need to schedule an appointment or speak specifically to a particular officer or detective (if they are not in the building, you will be referred to voicemail and receive a return call; please keep in mind that officers work rotating shifts so it may be a few days before you receive a return call)
Have a question about criminal (not civil) law, city ordinances, and so forth (view the Municipal Code for local laws)
Have questions about pet licenses, fingerprinting, or concealed pistol licenses
Need to pick up crime prevention information or have a question or concern to discuss with a crime prevention specialist

While we strive to have officers and staff accessible to citizens, it is important to understand that generally officers are "on the road" and are rarely available at the station. If you would like to speak to an officer at the station, please be prepared to wait since most requests for the officers are generally directed through 9-1-1 and assigned on a priority basis. If you are in the City of Monroe, we encourage you to call 9-1-1 and ask for an officer to respond to your location.

If you live outside the city limits of Monroe, the Snohomish County Sheriff's Office will be responding. The Monroe Police Department will be involved in taking a report only if the crime occurred within the city limits of Monroe. For example, if you live in Monroe and your car was stolen in the city limits of Everett, you need to report the crime to 9-1-1 and the Everett Police Department will respond.

3. Are you hiring?: All employment positions are listed through the City of Monroe Human Resources Department.

4. How do I get a copy of a police report?: Citizens requiring a copy of a police report may make a request at the police department during business hours. All requests need to be made in writing through our City Open Public Records Portal (CLICK HERE). Every effort will be made to supply the requested information, however some cases under investigation or containing non-conviction data may not be available for release. A response to all requests will be provided within five business days. A $1.50 processing fee for the first five pages may be required for copies of records to be released. Call 360-794-6300 for more information.

5. How do I get a concealed weapons permit?: Applications for Concealed Pistol Licenses (CPL) will be accepted Monday through Friday, 8:00 am to 5:00 pm. View more information on Concealed Pistol Licenses.

6. Where do I go for fingerprinting?: Effective June 24, 2019, the Monroe Police Department will be fingerprinting individuals that live inside the city limits of Monroe only as well as Monroe School District employees. Fingerprinting hours are Monday through Friday, 8:00 a.m. to 11:00 a.m. and 1:30 p.m. to 4:30 p.m. There may be occasions that arise during an emergency situation that may prevent immediate service, however; alternate dates and times will be provided. View more information on fingerprinting services.

7. How do I pay for a parking or traffic ticket?: You must return the ticket either in person or by mail to the Monroe Municipal Court with a check or money order, payable to the City of Monroe. Credit card payments are accepted in person or by telephone (with a small service fee). Cash payments can only be accepted in person at the municipal court front counter during business hours.

8. Where is the Monroe Municipal Court located?: Monroe City Hall
806 West Main St.
Monroe, WA 98272
Phone: 360-863-4548
Fax: 360-794-4007

The Monroe Municipal Court is open during regular business hours, Monday through Friday, from 8:00 am to 5:00 pm, excluding legal holidays.

9. How do I license my pet?: To obtain a dog / cat license, complete the Pet License Application with proof of rabies vaccination and return it to our office by US Mail or in person, Monday through Friday, 8:00 am to 5:00 pm. Please submit your payment with the application. There is a $15 annual fee for each altered pet (spayed / neutered) and a $30 annual fee for each unaltered pet. Our address is:
Monroe Police Department
818 W. Main St.
Monroe, WA 98272
Phone: 360-794-6300

10. How are we doing?

We want to hear about your experience with the Monroe Police Department.

What did we do well? What can we do better? Whether you want to compliment an outstanding officer or employee or provide feedback about a disappointment, all of your comments are welcomed and valued.

You may contact us in person, by telephone, or written correspondence including email: Monroe Police Department 818 W. Main St. Monroe, WA 98272 Phone: 360-794-6300 Email

11. Where can I safely dispose of medications that I no longer use or need?

Unused or expired medications can be disposed of at this location in Monroe:

Pharm A Save

17788 147th St SE

Monroe, WA 98272

(360) 794-7351

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Police - Animal Control

Show All Answers

1. What steps do I take to license my animal?: While living in the City of Monroe any person owning or possessing a dog or cat must obtain, and thereafter continuously maintain for the life of the animal, a license issued by the City of Monroe.
The annual fee for such license currently is $15 for an altered dog or cat or $30 for an unaltered dog or cat. Proof of a current rabies vaccination must be provided prior to issuance of the license.

Pet licenses are available at the Monroe Police Department. To license your pet by mail, complete the Animal Pet License Form and return it to:
Monroe Police Department
818 W. Main St.
Monroe, WA 98272

2. How does Animal Control handle animal noise annoyance complaints?: First, both the complaining party and the animal owner are advised of the codes regarding animal noise. An animal cannot make loud / audible noises for more than 10 minutes continuously, or 30 minutes intermittently. The animal owner is advised of the complaint and asked that they keep the animal noise within the allotted amount designated in the code. If the noise continues and an officer responds and verifies the violation, an infraction may be issued.

3. Is there a leash law in Monroe?

Dogs must be leashed, unless confined on or within the owner's property.
Exception to the leash law are dogs that are trained to obey a verbal heel command, may be off leash in city parks.
Permitting dogs to run at large is unlawful, which could result in an infraction being issued to the pet owner.
Cats that are allowed to roam outside and off the owner’s property are required to be altered.

4. Should I vaccinate my animal?: Regardless of an animal's lifestyle, the State of Washington and the City of Monroe require that all dogs, and cats be vaccinated against rabies. The primary reason is to prevent the spread of rabies. Rabies, while not currently widespread, is still prevalent in the wild and a threat to domestic pets.

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Police - Online Reporting

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1. What if online reporting is not right for me?: If you have an emergency or need an officer to take a report, call 9-1-1.

2. If my incident happened in another city, can I use the online police citizen reporting system?: No. If an incident occurs outside the City of Monroe, please contact that city's police department to file a report. Residents living in unincorporated Snohomish County can use this on-line reporting, however, it is important that you enter the address where the incident occurred.

3. What if my incident happened on a state roadway (highway, freeway or interstate)?: Contact the Washington State Patrol Office nearest you.

4. What is a "known suspect"?: A "known suspect" is someone you have information on and know how or where to contact them. This may include vehicles, who was inside and the license plate number.

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Police - Use of Force

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1. Does your Use of Force Policy allow officers to use chokeholds or strangleholds?

No.

"Chokeholds" and strangleholds" are, by their very definition, designed to restrict airflow. Due to the obvious danger, these types of holds were eliminated from our use of force policy years ago.

2. Does your Use of Force Policy ban shooting at moving vehicles?

No, it does not outright ban shooting at vehicles. We have a very detailed policy regarding shooting both at or from a moving vehicle.

Policy 300.4.1 states, “Shots fired at or from a moving vehicle are rarely effective. Officers should move out of the path of an approaching vehicle instead of discharging their firearm at the vehicle or any of its occupants. An officer should only discharge a firearm at a moving vehicle or its occupants when the officer reasonably believes there are no other reasonable means available to avert the threat of the vehicle, or if deadly force other than the vehicle is directed at the officer or others. Officers should not shoot at any part of a vehicle in an attempt to disable the vehicle."

3. Does your Use of Force Policy include a duty to intervene provision?

Yes. The Monroe Police Department’s use of force policy requires that officers intercede when they observe another officer using unreasonable force.

Policy 300.2.1 states, “Any officer present and observing another officer using force that is clearly beyond that which is objectively reasonable under the circumstances shall, when in a position to do so, intercede to prevent the use of unreasonable force. An officer who observes another employee use force that exceeds the degree of force permitted by law should promptly report these observations to a supervisor.”

4. Does your Use of Force Policy require a "use of force continuum?": The specific term "use of force continuum" refers to an outdated use of force model. Our use of force policy is grounded in the fundamental concepts of de-escalation and reasonableness. If force is necessary, then the officer uses only that amount of force that is reasonable given the facts and circumstances at the time of the event – and only for a legitimate law enforcement purpose. This is inline with current best practices in the policing profession.

5. Does your Use of Force Policy require verbal warnings, when possible, before using deadly force?

Policy 300.4 (b) addresses verbal warnings with respect to all deadly force encounters - not just shootings:

“An officer may use deadly force to stop a fleeing subject when the officer has probable cause to believe that the person has committed, or intends to commit, a felony involving the infliction or threatened infliction of serious bodily injury or death, and the officer reasonably believes that there is an imminent risk of serious bodily injury or death to any other person if the subject is not immediately apprehended. Under such circumstances, a verbal warning should precede the use of deadly force, where feasible.”

6. Does your Use of Force Policy require de-escalation and are MPD officers receiving training in the best practices of de-escalation?

Yes.

Our policy provides clear guidance to our officers to utilize de-escalation tactics when practical.

The Washington State Criminal Justice Training Commission (WSCJTC) possesses a piece of curriculum called CIT, Crisis Intervention Team Training. Dating back to 2014, our Police Officers have logged hundreds of hours in various CIT coursework, considered the best practice in the State of Washington. RCW 43.101.427 spells out specific statutory requirements for law enforcement training standards in this area. The Monroe Police Department is fully in compliance with this statute.

Since 2014, the Monroe Police Department has received over 1,000 training hours devoted to topics of Crisis Intervention, De-Escalation, Bias, or Cultural Awareness trainings. After the passage of I-940 in 2018, WSCJTC began creating and adopting rules for new training requirements for officers. As this coursework comes into focus, the Monroe Police Department will remain dedicated to the learning and growth opportunities that lie ahead.

Information on the WSCJTC CIT Program can be found here: https://cjtc.wa.gov/training-education/crisis-intervention-training

Information on the I-940, LETCSA Program can be found here: https://cjtc.wa.gov/letcsa/about-letcsa

7. Does your Use of Force Policy require officers to exhaust all alternatives before resorting to deadly force?: Our entire use of force policy is based on the concept that force, when applied by an officer, must be reasonable and necessary. Our policy specifically states the ultimate objective of every law enforcement encounter is to avoid or minimize injury. You might ask, how does an officer determine what is reasonable? Our policy lists several different factors for officers to consider when determining if force is necessary. For example, what is the subject’s mental state or capacity?, what is the subject’s age or size?, are there other options available? All of these factors are detailed in policy section 300.3.2 and are used by the officer(s) to determine if force is necessary and reasonable.

8. Letter to the Community Regarding the Death of George Floyd

Chief Jolley’s Message to the Community Regarding Death of George Floyd

Published on June 1, 2020

This past week’s events have been sobering for our nation. The horrific act of a group of officers through their actions and inactions that killed George Floyd has left us all in disbelief and outrage. The video, while hard to watch, was viewed by all of our officers with good discussions on not only the actions of one officer but also for those officers that could have stepped in and stopped the tragedy.

On Friday, our department was notified of a peaceful demonstration that would occur in Monroe on Saturday and we are thankful that that was exactly what happened. Saturday night, we had Monroe Police Officers respond to Seattle as a part of the North Metro Sound Swat Team. This same team responded Sunday night to Bellevue. I am very grateful those officers made it home and back to their families safely.

We continue to support our law enforcement partners, working as a team, to keep peace in our communities. The men and women of the Monroe Police Department are committed to protecting the constitutional rights of all those we serve, equally, fairly, and without bias. I am extremely proud of our officers and the professional manner in which they conduct themselves. Our officers train to the highest standards and best practices in Crisis Intervention Training, de-escalation, use of force, ethics and are fully partnered with and part of the community.

On a personal note, as the father of a young black man, I worry daily for his safety and am angered by the unnecessary death of George Floyd, it did not have to happen. As a Police Chief, I am saddened that the actions by a few officers in Minneapolis have caused suffering across our nation, and sullied this profession. At this critical time, we should all stand together, reach out with support for each other, and collectively denounce the actions that led to / caused this horrible death.

I welcome the dialog that sheds light on police interactions and ways to improve our relations with our diverse community. As your Police Chief, I commit to continuing a police department that is professional, ethical, and strives to serve and protect our community.

9. Community Statement Regarding George Floyd

This is a joint letter from the Snohomish County Sheriff and Police Chief’s Association Regarding George Floyd.

SCSPCA Message Regarding George Floyd(PDF, 246KB)

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Resources for Businesses during COVID-19

Show All Answers

1. What is an "Essential Business?"

On March 23, 2020, Governor Inslee issued a Proclamation directing all residents immediately to heed current State public health directives to stay home, except as needed to maintain continuity of operations of essential critical infrastructure sectors and additional sectors as the State Public Health Officer may designate as critical to protect health and well-being of all Washingtonians. This order goes into effect Wednesday, March 25, 2020 at midnight (2400 hrs).

Are you an Essential Business? (PDF) (City of Monroe letter to businesses)
Essential Critical Infrastructure Workers (Governor’s office)
Business Re-Entry Registration (Washington Military Department)

Questions? Please contact James Palmer, Economic Development Specialist at 360-631-0050, or by email at jpalmer@monroewa.gov

2. Does the moratorium on evictions apply to businesses?

Yes. We encourage you to contact your landlord to speak directly about your current situation.

On March 18, 2020, using his Declared State of Emergency, Governor Inslee issued a 30-Day Moratorium on evictions. For property owners, the Federal Housing Finance Agency directed Fannie Mae and Freddie Mac to suspend foreclosures and evictions for at least 60 days due to the COVID-19 outbreak.

3. What if I am unable to pay my monthly, quarterly or annual return?

The Department of Revenue is asking all businesses to still file their returns if they are able to do so. Upon request, the Department will provide extensions for paying tax returns (even if the request is after the due date).

This only applies to returns that are due and not already paid during the state of emergency (Feb. 29, 2020, through the end of the state of emergency, yet to be determined).

60 days for monthly returns (this applies to the February 2020 and March 2020 returns at this time)
30 days for the Q1/2020 return
30 days for the Annual 2019 return

For more information: https://dor.wa.gov/about/business-relief-during-covid-19-pandemic

4. Will my water be shut off?

The City’s NO water shut-off policy applies to businesses. The City of Monroe is taking the following steps to help our residential and business customers who might be worried about paying their bills:

The City will not shut off water services for the month of March.
The City is encouraging everyone to either pay their bills on-line or use the drop box located just outside the City Hall’s front door. Over the phone credit card fees are currently being waived for utility payments.
The City will work with customers who may fall behind on their utility bills to set up a payment plan. (Payment plans during March will not count toward the aggregate allowed per account). For further information, please call 360-794-7400. Please leave a message with your name, contact information, and account number if available.

5. What about utilities?

Puget Sound Energy & Snohomish Public Utility District

• No disconnection tariffs for nonpayment during this emergency

• Waiving late fees for customers who are out of work

• Offering customers payment plans

• Expanded bill assistance programs for customers who are economically impacted by this emergency.

The governor is also suspending some restrictions on the rate-making authority of the state’s Utilities and Transportation Commission, to enable the use of ratepayer dollars to provide economic assistance to customers who are affected by COVID-19. This provides UTC authority to approve the expanded use of energy bill assistance funds to customers who are out of work, or working significantly reduced hours, as a result of the COVID-19 pandemic.

The state is working to compile a larger list of local bankers, financial associations, telecoms, utilities and major employers that may be able to provide relief, such as:

• Deferred bills, waived fees, discounts, no-interest loans and other support.

• Debt and late-penalty forgiveness for companies and workers in order to help keep people employed.

• Favorable credit terms for firms that encounter cash flow problems.

6. Is there someone I can talk to at the City?: Yes! Please contact James Palmer, Economic Development Specialist at 360-631-0050 or by email at jpalmer@monroewa.gov

7. Is the City still issuing permits?

Permit Processing and Review:

Staff is working both remotely and in the office to review and intake permit applications, and process permits electronically. Our Planners and Plans Examiners are also working both remotely and in the office to provide normal levels of service to the public. If you have a permit currently in the review process, you should be hearing from our staff just like before. Staff will be available by phone and email during normal business hours of 8am to 5pm Monday - Friday. If you have questions or would like to speak with a staff member, please call our Permit Center line at 360-863-4501 or email building@monroewa.gov / landuse@monroewa.gov.

8. What if I need to, or have been, working with the Department on a collection related issue?

Revenue will delay issuing new compliance assessments until mid-April and reassess then. This delay includes tax warrants, notices of withhold and deliver, and revocations.

For more information: https://dor.wa.gov/about/business-relief-during-covid-19-pandemic

9. What if I have a payment plan with the DOR?

Upon request, Revenue will work with taxpayers that are impacted by COVID-19 to adjust payment plan amounts or extend payment dates 30 to 60 days. If payment is extended, additional penalties that would have normally accrued during the extension period will be waived.

For more information: https://dor.wa.gov/about/business-relief-during-covid-19-pandemic

10. What should I do if I have a temporary business registration?

Businesses with a temporary registration that have had their event cancelled should notify the Department by replying to the original email they received when obtaining their temporary certificate. If you no longer have the original email, you may send a message to communications@dor.wa.gov to cancel your temporary registration.

For more information: https://dor.wa.gov/about/business-relief-during-covid-19-pandemic

11. What happens if I am late renewing my business license during this time period?

The Department of Revenue will waive the BLS delinquency fee for late renewals through April 17, 2020. Please check back to see if this date gets extended.

Please note that penalties and interest accrued prior to February 29, 2020, will not be waived. There will be no refunds for penalties and interest paid during the state of emergency.

For more information: https://dor.wa.gov/about/business-relief-during-covid-19-pandemic

12. What if I have questions about paying my property taxes?

What if I have questions about paying my property taxes?

Please contact your local county treasurer: https://dor.wa.gov/taxes-rates/property-tax/county-assessor-and-treasurer-websites

13. How do I request relief?

Businesses can request the relief above by sending a secure email in their My DOR (link below) account or by calling Revenue’s customer service staff at 360-705-6705, Monday through Friday 8 a.m. to 5 p.m.

https://secure.dor.wa.gov/home/Login

14. What can I do to prevent COVID-19 in my workplace for those who can’t telework?

Create social distancing in the workplace:

Place staff members at least 6 feet away from each other.
Do not have in-person meetings.
If you must have an in-person meeting, meet in a large room and be at least 6 feet from one another. Meet for as short as you can.
Close lunch rooms and limit access to areas where people gather.
Limit visitors.

More information here.

15. Is garbage service mandatory while my business is closed?: Republic Services has temporarily suspended mandatory garbage service for non-essential businesses that have closed during this pandemic. Please contact Republic Services for additional information.

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Resources for Residents During COVID-19

Show All Answers

1. Where can I get food for myself or my children?

The Sky Valley Food Bank is delivering emergency boxes of food to 98272 addresses. Please call the Sky Valley Food Bank at 360-794-7959 to sign up. If no one answers, leave a message and someone will call you back as soon as possible.

Meal service will continue throughout the extent of Governor Inslee’s Executive Order for Washington residents to stay at home. The provision of meals to children is considered an “essential operation” and therefore is permitted to continue. Free grab and go meals will continue to be handed out from 11:30-1:30 Monday through Friday at all five elementary schools and meal deliveries will continue to designated locations. The list of locations and times can be found here: https://www.monroe.wednet.edu/departments/health-services/coronavirus/meals-for-students . When picking up meals, we urge all students and families to please maintain social distancing to protect themselves and our community from further spreading of the COVID-19 virus.

2. Where can I find childcare?

Monroe Boys and Girls Club: https://bgcsc.org/snohomish-clubs/monroe-club/
Normal childcare rates will be discounted by 50% to lessen the impact on our families during school closures. As a thank you to healthcare professionals and first responders, their children will be given free childcare during this time. Space is available for new members.

Monroe/Sky Valley YMCA: https://ymca-snoco.org/our-locations/monroesky-valley-ymca/
The YMCA is also offering daycare for healthcare and first responder families at no cost, with a $45.00 daily rate for drop-in children, and financial aid for families in need. School-Age Care will be held at Fryelands Elementary from 6:15am-6:30pm. Their Maltby Shuttle will be running during this time to provide services to families in need.

Miracles and Memories Academy: https://miraclesandmemoriesacademy.org/
Respite care for students with special needs. Limited spaces, so registration is required. Scholarships available.

3. When will schools be open?

For information on the Monroe School District’s response to Covid-19 visit: https://www.monroe.wednet.edu/departments/health-services/coronavirus/frequently-asked-questions-faqs

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Stormwater

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1. What is stormwater?: Stormwater is rain and melting snow that runs off surfaces that cannot readily absorb water. These surfaces include rooftops, pavement, compacted gravel lots, and even frozen ground. Stormwater runoff picks up pollution, can cause erosion, and flooding problems. These problems occur when we alter the land and change the way water moves through the landscape.

2. How does stormwater become polluted?

As stormwater flows towards receiving waters such as streams, lakes, rivers, or soaks into the aquifer, it picks up pollutants. These pollutants include, but are not limited to, ground sediment, airborne dust, pet waste, oil, grease, fertilizers, chemicals, and litter.

3. What are ways to help prevent stormwater flooding and pollution?

keep your storm drains and grates clear of leaves and debris
pick up pet waste
limit the use of chemicals at home and work
consider low impact development (LID) techniques like rain gardens, porous pavement, and rainwater harvesting that keep the water onsite
plant a tree

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Streets

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1. What am I allowed to plant in the strip between the sidewalk and the street and who is responsible to take care of it?: The City of Monroe has an approved street tree listing that may be used for selecting tree specimens. Property owners are responsible for the care of the area in front of their property. Please submit a right of way disturbance permit before planting trees.

2. How do I report a pothole?: The City welcomes reports from drivers about roadways in need of repair. Providing us with the exact location (for example, eastbound lane on Main St just north of Dennis Way) will help speed response time. To report a pothole, fill out a request using Monroe Listens or call 360-794-6100.

3. How often are Monroe’s streets swept?: The City has over 52 lane miles of roads that are swept on a regular basis. During the fall leaf season, two sweepers are operated to help reduce the chance of localized flooding. During spring to summer, sweeping resources are reduced in order to focus on other operational needs.

4. May I request to have my street swept?: To request to have your street swept, please submit a request through Monroe Listens or call 360-794-6100. Requests will be reviewed.

5. Can I blow my leaves out into the street?: No. Please do not blow leaves into the street. To properly dispose of leaves place them into a yard waste container. Leaves have the potential to back up storm drains and cause flooding. In addition, leaves piled in the street, can clog the street sweeper creating damage and delaying progress.

6. How far above the street and sidewalks do the tree limbs and other vegetation need to be trimmed?: Trees need to be trimmed to a height of fourteen (14) feet above the street. Sidewalks need to be clear from overhead vegetation to a height of eight (8) feet, and all walkways must be clear of vegetation. Please click here for diagram.

7. Why can't you plow my street now?: We wish we had enough snowplows and drivers to take care of every street right away, but our resources are limited and so we must adhere to a carefully laid out system for clearing the streets. To keep our snow removal operations as effective and efficient as possible plows follow priority routes. Plows will remain on priority routes until they are clear.

8. I just shoveled my driveway. Why did the city snow plow push snow back into it?

When plowing, the snow may end up in the driveway you just shoveled. We apologize for the inconvenience this causes you. If your schedule permits, you may want to wait and clear your driveway after city plows have passed through your street. If it is a significant snowfall, the snowplows will probably be back and make a second pass. Streets are typically opened with one pass through, so that streets can be made passable for drivers as soon as practical. Snowplows usually return to open the street curb-to-curb.

SNOW REMOVAL TIP… If your driveway is cleared before the street is completed, clear the area to the right of your driveway (when facing the house). When the plow comes by the snow will dump in this clear area, minimizing the amount left in your driveway.

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Water

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1. Is there fluoride in our water?: Yes. The City of Monroe receives its water from the City of Everett. More information is available from the City of Everett.

2. Is there lead in my drinking water?

The City of Monroe purchases its water from the City of Everett.

Lead enters drinking water primarily through plumbing materials. EPA and state regulations require water systems to monitor for the presence of lead at household taps every three years. Everett conducted its latest round of monitoring in 2015. The EPA action level is a maximum of 15 parts per billion for 90% of the samples. The highest level found in the 108 homes tested was 8 parts per billion. The 90th percentile result—the highest result obtained in 90 percent of the samples—was 2 parts per billion.

Everett’s source water contains virtually no lead and Everett has eliminated lead lines and connections from its distribution system. Therefore, these results indicate that the lead level at household taps is most likely due to the corrosion of household plumbing systems. More information about lead monitoring requirements can be found at the Environmental Protection Agency’s website.

Pregnant women and young children can be more vulnerable to lead in drinking water than the general population. If you have concerns about lead levels in your household water, there are several steps you can take:

If you live in older housing built before the mid-1940s, run your tap at least two minutes after water has sat in the pipes for six hours or more. This will help flush out any lead that may have accumulated in your pipes.
If you live in newer housing and are concerned about lead, you can flush your pipes by running your tap until the water is noticeably cooler.
Use only cold water for drinking, cooking and making baby formula. Hot water may contain higher levels of lead.
Clean the screens and aerators in faucets frequently to remove captured lead particles.
Use only “lead free” piping and materials for plumbing when building or remodeling.
You can also have your water tested. Many certified labs in Washington perform these tests for $20 to $40 per test.

For more information on lead in drinking water, or to find a certified lab near you, go to the Washington State Department of Health. Additional information is available from the Safe Drinking Water Hotline (800-426-4791) or at the Environmental Protection Agency.

3. Who do I call if I have an emergency?

City of Monroe maintains a 24-hour emergency response service for your convenience. If you have a water related emergency after hours, call 425-239-0189.

For non-emergencies please call City Hall at 360-794-7400.

4. Why does the City add fluoride to my drinking water?: Some water supplies contain naturally-occurring fluoride. Monroe’s does not. Therefore, after a vote of the people in 1992, Everett (City of Monroe’s water supplier) began adding fluoride to the water supply for dental health purposes. In January 2011, the U.S. Department of Health and Human Services proposed reducing the water fluoride concentration target to 0.7 ppm based on recent research. Based on this recommendation, Everett reduced the target fluoride residual in its drinking water to 0.8 ppm, which was the lowest level currently allowed by state regulations at that time. The Washington State Board of Health is adopted 0.7 ppm as the new standard on March 16, 2016. Everett subsequently reduced the target fluoride residual to 0.7 ppm. Information on fluoride in drinking water is available from the Washington State Department of Health.

5. Is bottled drinking water safer than tap water?: Not necessarily. Like tap water, the safety of bottled water depends on where it comes from and how it is treated. Tap water is regulated by the Environmental Protection Agency (EPA) and subject to stringent standards. Bottled water is regulated by the Food and Drug Administration (FDA) and held to different standards. If you are using bottled water for health purposes, you should research the product to make sure that it is providing the benefits you are looking for.

6. Why does my water taste or smell like chlorine?: Chlorine is used to disinfect your drinking water and eliminate disease-causing microorganisms. For this reason, there may be an odor or taste of chlorine when you first turn on your faucet in the morning. This should dissipate after you run the water for a few minutes. However, if your water has a persistent taste or odor, call Monroe Public Works at 360-794-6100.

7. Do I need a water treatment or water filtration device?: Your water comes from a high quality source and is treated effectively, the Washington State Department of Health advises that water treatment devices are not required. However, treatment devices, such as activated carbon filters, can be used to improve that taste of your water by removing chlorine and other substances that can cause poor taste or odors.

8. What is the normal water pressure in the City?: Water pressure in Monroe ranges from 35 to 120 pounds per square inch (PSI), depending on the location. If the water main that serves you has a pressure greater than 80 PSI, you should install a pressure-reducing valve set at 80 PSI or less to protect your plumbing. If you are concerned about your water pressure or faucet flow rates, check to see if you have galvanized iron plumbing or if the pipe that connects you to the City’s water line is galvanized iron. Over time, galvanized iron pipe corrodes on the inside and the rust can cause blockages that restrict the flow of water. If you have pressure or flow problems and your plumbing and service line are copper or plastic, call Monroe Public Works at 360-794-6100.

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